Automation & Workflows
Workflow automation with n8n and Make
Most operational work is not hard, it is just repetitive and easy to drop. Copying a lead between two systems, chasing a follow-up, tagging a record so a report comes out right. Each one takes a minute and none of them get done reliably when the week gets busy.
We build the pipeline that does it every time. The part people underestimate is monitoring: an automation that silently stopped working looks exactly like one that had nothing to do, so we build in observation from the start.
What you get
- Multi-step pipelines across the tools you already run
- Lead re-engagement and follow-up sequences
- Scheduled runs with failure alerting
- Data cleaning, enrichment, and deduplication
- Documentation of what runs, when, and why
- Handover so your team can maintain it
How it works
- 01Trace the manual processWe watch how the work is done now, including the exceptions people handle without thinking about them.
- 02Build the pipelineUsually in n8n or Make, connected to your existing tools rather than replacing them.
- 03Add monitoringScheduled runs, failure alerts, and a way to see what happened, so a break surfaces the same day.
- 04Hand it overDocumented and maintainable. You are never locked out of a workflow that runs your business.
Common questions
n8n, Make, or Zapier: which should we use?
It depends on how much logic the workflow carries. Zapier is fine for simple linear triggers. Make handles branching well. n8n is the one we reach for when the workflow needs real logic, self-hosting, or custom code in the middle, which is most of the work we ship.
What happens when an automation breaks?
You find out the same day. Every workflow we build runs on a monitored schedule with failure alerting, because the expensive failure mode is not a broken automation, it is a broken automation nobody noticed for a month.
Do we need to replace our current tools?
No, and we would usually advise against it. The automation connects what you already run. Replacing a working CRM to suit an automation is almost always the wrong trade.
Can we maintain it ourselves afterwards?
Yes. We document what runs and hand it over. If you would rather we keep an eye on it we can, but that should be your choice rather than something the build forces on you.
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